Privacy Policy

Effective Date: 1 June 2026

Welcome to Cleobetra Casino. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cleobetra.com and use our services in Australia.

1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Information"). This includes:

Personal identification information: name, date of birth, address, email, phone number.
Account information: username, password, transaction history, payment details.
Technical data: IP address, browser type, operating system, device information.
Usage data: pages visited, time spent on site, clickstream data.
Communication data: correspondence with customer support and other communications.

2. How We Collect Your Information

We collect your information through:

Direct interactions: when you register, make deposits or withdrawals, or contact us.
Automated technologies: cookies, web beacons, and similar tracking technologies.
Third parties: identity verification services, payment processors, and marketing partners.

3. Use of Your Information

We use your information to:

Provide, operate, and maintain our services.
Verify your identity and comply with legal and regulatory requirements.
Process transactions and send you related information.
Improve our website and customer experience.
Send you marketing communications (with your consent where required).
Prevent fraud and ensure security.

4. Disclosure of Your Information

We may disclose your personal information to:

Service providers and partners who assist us in operating our business.
Regulatory authorities, law enforcement, or government agencies as required by law.
Third parties in connection with a business transfer or merger.

We do not sell your personal information to third parties.

5. International Transfers

Your information may be transferred to and maintained on servers located outside Australia. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable laws.

6. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

Under the Australian Privacy Principles (APPs), you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Withdraw consent where applicable.
Complain to us or the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.

To exercise these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

Phone: +61 2 1234 5678

Address: Cleobetra Casino, Level 10, 123 Gaming Street, Sydney, NSW 2000, Australia